Five Global Holdings (“Five”) is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to Five’s and governs data collection and usage. By using Five website, you consent to the data practices described in this statement.
COLLECTION OF YOUR PERSONAL INFORMATION
Five may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Five also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.
Five collects information about your computer hardware and software that is automatically collected by Five. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Five for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Five website.
Five encourages you to review the privacy statements of websites you choose to link to from Five so that you can understand how those websites collect, use and share your information. Five is not responsible for the privacy statements or other content on websites outside of Five website.
GENERAL USE OF YOUR PERSONAL INFORMATION
Five collects and uses your personal information to operate Five website and deliver the services you have requested. Five also uses your personally identifiable information to inform you of other products or services available from Five and its affiliates. By completing and sending an enquiry form through this website or other Five websites, you are providing explicit permission to be contacted by email, sms or telephone about Five property investment offerings and promotions and agreeing to our having possession of and retaining any information that you provide to us. Upon initial contact, you will always be given an opportunity to opt-out of future communications. You may also opt-out using the unsubscribe function in the email you receive from us. Five may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Five does not sell, rent or lease its customer lists to third parties. Five may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Five may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Five, and they are required to maintain the confidentiality of your information.
Five does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Five keeps track of the websites and pages our customers visit, in order to determine which products and services are the most popular. This data is used to deliver customised content and advertising to customers and potential customers of Five whose behaviour indicates that they are interested in a particular subject area.
Five websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Five or the site; (b) protect and defend the rights or property of Five; and, (c) act under exigent circumstances to protect the personal safety of users of Five website, or the public.
European Union Users
Legal basis under EU General Data Protection Regulation for processing personal information of EU residents (“Personal Information”).
Where you have consented to data processing, your consent provides the legal basis to process your Personal Information. You have the right to withdraw consent at any time.
We may also process your Personal Information on the basis of contractual necessity to perform a contract we have with you. For example, when we process your credit card details when you provide them to make a payment.
We may also process your Personal Information on the basis of our legitimate interests, including in providing and improving our services. For example, Five has a legitimate interest in understanding your website visit history so we can assess your interests and provide a better experience. We also have a legitimate interest in providing and developing interesting features to provide to our users.
Where we rely on legitimate interests to process your Personal Information, you have the right to object to such processing (meaning that you can ask us to stop). You can contact us, using the details below, to object to other forms of processing.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Five pages, or register with Five, a cookie helps Five to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Five website, the information you previously provided can be retrieved, so you can easily use Five features that you customised.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Five services or its websites that you visit.
(b) Users can opt-out of the collection and use of information for ad targeting anytime by going to www.aboutads.info/choice and exercise their choice.
Security of your Personal Information
Five secures your personal information from unauthorised access, use or disclosure. Five secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
Five does not knowingly solicit or collect personal information from anyone under the age of 18. If you are under 18, do not enter information on this website or engage our services. If you believe a child of yours under the age of 18 has entered personal information please contact us to have the data removed.
Changes to this Statement
Five will occasionally update this Statement of Privacy to reflect company and customer feedback. Five encourages you to periodically review this Statement to remain informed as to how Five is protecting and using your information.
Five welcomes your comments regarding this Statement of Privacy. If you believe that Five has not adhered to this Statement, please contact Five at [email protected] We will use commercially reasonable efforts to promptly determine and remedy the problem.